We encourage our customers to order their hair at least 2 weeks in advance prior to any events or hair appointment. We process and ship orders out in the order in which they are received. Our current processing time is 7-10 business days and shipping time is 3-5 business days(USPS Priority) depending on your location. Once your order has shipped, you will receive an email with tracking information. In the event of a holiday or sale, we ask that you allow 10-15 business days for order processing and shipping due to a high volume of orders. Our team will continue to do our best to ensure your package is shipped as promptly as possible.
You can track your order by visiting www.usps.com and entering it in the search field. Please be advised that a tracking # is only sent to your email address once we have prepared your package for shipment and delivery.
Please allow 24-48 hours for your tracking information to be updated on the www.usps.com site from the time you receive tracking email with your shipment information.
**Please note business days does not include weekends or holidays.**
